Payer/ Shipper Account

Make Payments

Overview

A PayCargo Payer Account helps companies manage freight and logistics payments more efficiently by replacing manual, paper-based processes with a secure digital workflow. The account is designed for businesses that make recurring payments to carriers, terminals, and logistics service providers.

With faster approvals, multiple payment options, and built-in reporting tools, a Payer Account supports smoother cargo release and better financial control.

How it Works — Account Registration

Registration Checklist:

Before starting, have the following information available for our Support team to confirm:

• Business details: Legal company name, address, phone number, and website

• Tax identification: Federal Tax Identification Number (EIN) along with your company's W9 form

• Payment details: Bank account and routing numbers for ACH payments shown on a voided check

1. Start registration: Navigate to app.paycargo.com/registerPayer

2. Enter user and business information: Provide your name, business email address, and username. Select the currency you will be making payments under.

3. Add business details: Enter your business name, legal address and Federal Tax ID for verification.

4. Submit for verification: Review and accept the terms, complete the security check, and submit your registration.

5. Confirm your password: Activate your account password using the welcome email. Full verification for ACH accounts may take up to one business day.

Next steps after activation:

• Set up your password: Securely set up your account's password. To learn more about your user, visit How to update user and company details

• Connect with vendors: Navigate to "Vendors" tab in your account and start paying your carrier.

• Apply for credit: With a PayCargo Payer Account, financial help is available through PayCargo Finance. Learn more at PayCargo Finance

How it Works — Making Payments

1. Access your dashboard: Log in to your PayCargo Payer Account and select New Transaction from the dashboard.

2. Select a vendor: Search for the vendor you want to pay by navigating the Vendor dropdown.

3. Enter invoice details: Provide the required reference information, such as invoice number, bill of lading (BOL), or airway bill (AWB), along with the payment amount.

4. Choose a payment method: Select your preferred payment option, including ACH (Overnight Debit), credit card, or available PayCargo Credit

5. Review and approve: Confirm the transaction details and approve the payment. Once approved, the vendor is notified and payment processing begins.

6. Track transaction status: Monitor the payment status directly from your dashboard, including approval, processing, and completion.

For a complete printable guide, visit: Printable Guides

Key Benefits of a PayCargo Payer Account

Faster cargo release: Most vendors release cargo within one hour of receiving a payment approval notification. Others typically release by the next business morning.

Flexible payment options: Account holders can pay using

• ACH (Overnight Debit)

• Credit card

• PayCargo Credit (if approved)

This flexibility is not available through guest payment options.

Broad vendor network: Make payments to more than 5,000 multimodal vendors, including major ocean carriers, from a single platform.

Operational tools for efficiency

• Batch payments to approve multiple invoices at once

• Automated reconciliation with daily ACH reports and transaction history

• Refund assistance to help resolve payment errors

• Financing options for eligible accounts through PayCargo Credit

• Accounts payable automation using Invoice AI for invoice data extraction and digitization (available to eligible accounts)

Related Questions

What are the specific advantages of a PayCargo Payer account over PayCargo Quick Pay?

While PayCargo Quick Pay works well for one-time payments, a PayCargo Payer Account is better suited for businesses that make frequent logistics payments and need more control and cost efficiency. Payer accounts offer additional payment methods such as ACH, which can reduce fees compared to credit card–only PayCargo Quick Pay. Account holders also gain access to PayCargo Finance credit options, advanced tracking and reconciliation tools, vendor management features, and workflow controls to support ongoing operations.

What information is required during registration?

During registration, PayCargo may request documentation to verify your company and banking information, such as a W-9 and a voided check. This process helps ensure compliance and supports a secure onboarding experience.

How long does the registration process take?

The online registration form only takes a few minutes to complete. Account approval times may vary based on verification requirements.

How do I know if my company qualifies for a PayCargo account?

Companies that regularly import or export goods and make frequent payments to carriers typically qualify for a PayCargo Vendor account. PayCargo Payers do not necessarily need to be in the logistics industry.

What are the costs associated with a Payer Account?

U.S. PayCargo Payer accounts are subject to a $14.95 transaction fee and a $350 annual subscription fee, which support secure transactions, maintain account functionality, and provide full access to PayCargo features.