> For the complete documentation index, see [llms.txt](https://support.paycargo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.paycargo.com/general/account-information/how-to-update-user-and-company-details.md).

# How to update user and company details

### <mark style="color:$primary;">Overview</mark>

PayCargo allows customers to manage user access and company information while maintaining strong security and verification standards. Certain updates can be completed directly within your account, while others require assistance from PayCargo Support to ensure accuracy and authorization.

### <mark style="color:$primary;">How It Works</mark>

#### <i class="fa-user">:user:</i> **User details**

To edit, add, or remove a user from your PayCargo account, [contact PayCargo Support](mailto:support@paycargo.com).

* Requests must be submitted by an existing user on the account or an approved company contact.
* This process helps protect account access and ensure proper authorization.

#### <i class="fa-building">:building:</i> **Company name update**

Updating your company name requires verification documentation. PayCargo Support will request:

* A **certificate of name change** issued by your state
* A **voided check** displaying the updated company name

Once received, our team will review and confirm the change before updating your account.

#### <i class="fa-location-dot">:location-dot:</i> **Address update**

Company address updates can be completed directly within your PayCargo account:

1. Sign in to your PayCargo account
2. Click **Settings**
3. Select **Company Address**
4. Add, edit, or remove an address as needed

If you prefer assistance, you may email PayCargo Support with the new address details. In some cases, additional documentation may be requested to complete the update.

### <mark style="color:$primary;">Key Benefits</mark>

<i class="fa-check">:check:</i> **Secure account management:** Ensure only authorized users can make updates

<i class="fa-check">:check:</i> **Accurate company records:** Keep your business information current and compliant

<i class="fa-check">:check:</i> **Flexible update options:** Complete changes online or with support from our team

### <mark style="color:$primary;">Related Questions</mark>

<details>

<summary>How long does it take for user or company detail changes to be processed?</summary>

User and company details updates can take place within the same day of the request.

</details>

<details>

<summary>Can I remove a user who no longer works for my company?</summary>

Yes, users may be updated by the PayCargo Support Team.

</details>

<details>

<summary>Will updating my company details affect existing payments or transactions?</summary>

Updating company details does not impact existing payments or transactions. However, if a Vendor updates their company name in PayCargo, they should notify their Payers to ensure future payments are sent to the correct entity.

</details>


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