# PayCargo for Guests

### <mark style="color:$primary;">Overview</mark>

[**PayCargo Quick Pay**](https://app.paycargo.com/shipAndPay?utm_source=website\&utm_medium=sp-page\&utm_campaign=sp-web) is a guest payment option within the PayCargo platform that allows users to make **credit card payments** to logistics vendors without creating an account. It is designed for companies that make occasional payments and need a simple, secure way to submit them.

Quick Pay supports payments to vendors within the PayCargo network and follows the same secure processing standards used across the platform.

### <mark style="color:$primary;">How it Works</mark>

1. **Access PayCargo Quick Pay:** Open the PayCargo Quick Pay portal.
2. **Select the Vendor’s region:** Choose the region where the vendor is located.
3. **Select the Vendor:** Search for the logistics provider by name. Enter the name exactly as it appears on the invoice, as some vendors operate multiple locations.
4. **Enter payment details:** Provide the required reference information, such as:

* Invoice number
* Bill of Lading (BOL) number
* Air Waybill (AWB) number
* Payment amount

5. **Complete the payment:** Enter your contact information and credit card details. Once submitted, a payment receipt is emailed to both the payer and the vendor.

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### <mark style="color:$primary;">Key Benefits:</mark>

<i class="fa-check">:check:</i> **No Account Required:** Submit payments without registering for a PayCargo account.

<i class="fa-check">:check:</i> **Timely Cargo Release:** Payments are delivered immediately, often supporting same-day or next-business-day cargo release, depending on the vendor’s setup.

<i class="fa-check">:check:</i> **Broad Vendor Access:** Make payments to more than 5,000 multimodal logistics vendors, including ocean carriers, terminals, and freight forwarders.

<i class="fa-check">:check:</i> **Credit Card Payments Supported:** Payments can be made using Visa, Mastercard, or American Express. Discover cards are not currently accepted.

### <mark style="color:$primary;">Related Questions:</mark>

<details>

<summary>Why can't I find my Vendor on PayCargo Quick Pay?</summary>

Some vendors do not accept payments through **PayCargo Quick Pay**. In these cases, payments must be made using a [**PayCargo Payer Account**](/payments-and-finance/products/payer-shipper-account.md).

If a vendor is unavailable for PayCargo Quick Pay, the vendor name will appear **grayed out**, along with a message indicating the vendor is not available for guest payments. This applies to certain carriers, terminals, and portal-based payment programs.

If you cannot find the vendor you need, contact the PayCargo Support Team for guidance on available payment options and next steps.

<div align="left"><figure><img src="/files/pBnhSavkYgxKT8VcCGp7" alt=""><figcaption></figcaption></figure></div>

</details>

<details>

<summary>What are my options if a credit card payment fails or is declined?</summary>

If a credit card payment fails or is declined, **do not select “Try Again.”** When an error occurs, the transaction remains in a **Created** status until it is resolved.

Contact the PayCargo Support Team as soon as you see a payment error. The team will help identify the reason for the decline and, if needed, void the transaction so you can submit the payment again.

</details>

<details>

<summary>Are there any limits for transactions in PayCargo Quick Pay?</summary>

PayCargo Quick Pay generally supports credit card transactions up to $5,000 per payment. This limit applies to individual transactions submitted through the guest payment option.

If your payment exceeds this amount, a [**PayCargo Payer Account** ](/payments-and-finance/products/payer-shipper-account.md)may be required to complete the transaction.

</details>

<details>

<summary>What are the costs associated with PayCargo Quick Pay?</summary>

PayCargo Quick Pay transactions are subject to a standard transaction fee of [$19.50 per payment](/pricing/paycargo-cost.md), in addition to a credit card processing fee applied by the card processor.

All applicable fees are calculated at the time of payment and clearly displayed for review before the transaction is submitted.

</details>


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