What is the Container Payment Portal?
Overview
The Container Payment Portal is a collaborative solution powered by PayCargo’s secure payment network and Gnosis Freight’s Container Lifecycle Management® (CLM) platform. It provides a centralized, efficient way to manage container-related payments, invoices, and status updates in one streamlined interface.
Built to support OSRA-compliant payment workflows, the portal serves as a primary tool for managing container financial activity, including demurrage settlement. By connecting real-time container data with secure payments, the platform helps reduce delays, limit manual processes, and improve coordination between shippers, freight forwarders, carriers, and terminals.
Through the integrated Container Watchlist, users can track container status events in real time, monitor Last Free Day (LFD) deadlines, and stay ahead of charges as shipments move through marine and inland rail terminals.
Trying to pay a Hapag-Lloyd invoice? Click here.
How it Works
Log in: Visit watchlist.paycargo.com and sign in using your PayCargo credentials.
Select a Vendor: Choose a vendor to open the Container Watchlist dashboard.
Add Containers: Search by Container Number (with the last four digits of the Bill of Lading) or by Master Bill of Lading (MBL).
Manage Your Watchlist: Add or remove containers as needed. View key details such as demurrage amounts, Last Free Day, dates, and terminal information. Past-due charges are highlighted for easy identification.
Pay or Dispute Charges: Click the $ icon to pay a single container, or select multiple containers and choose Pay or Dispute. Review charges, select a payment method, and submit your payment. To dispute a charge, enter the required details and submit. A confirmation email will be sent.
Key Benefits
The Container Payment Portal combines Gnosis Freight’s operational intelligence with PayCargo’s secure payment capabilities to deliver a more efficient and transparent container payment experience:
Real-Time Container Visibility: Access live container status updates across the shipment lifecycle.
Automated, OSRA-Compliant Invoicing: Invoices are generated automatically based on pickup dates and regulatory requirements.
Faster, Secure Payments: Pay demurrage and detention charges electronically through PayCargo, supporting quicker fee holds removal and cargo release.
Integrated Dispute Management: Submit and manage billing disputes directly within the platform.
Centralized Container Watchlist: Track containers, monitor deadlines, and plan next steps from a single dashboard.
This unified approach improves transparency, reduces errors, and supports faster cargo movement from port to final delivery.
The Container Watchlist consolidates data from multiple sources to provide a complete, real-time view of container activity:
End-to-End Visibility: Track containers from the port of origin through inland delivery.
Last Free Day Monitoring: Stay ahead of LFD deadlines to help avoid unnecessary demurrage or detention fees.
Dynamic Fee Calculation: Enter a pickup date to calculate applicable charges in real time.
Integrated Payments: Registered PayCargo users can pay charges instantly within the platform, supporting faster releases and smoother operations.
Related Questions
Do I need a PayCargo account to access the PayCargo Watchlist?
Yes. In order to access the PayCargo Watchlist, you must register for a PayCargo Payer account.
Hapag-Lloyd
For containers from Hapag-Lloyd: Please register through the link below for a special rate: https://paycargo.com/hapag-lloyd-portal/payer-support
Yang Ming
For containers from Yang Ming, please register through the link below for a special rate: https://paycargo.com/container-payment-portal/yang-ming-payer-support/
For all other vendors on the PayCargo Watchlist such as TraPac, please register for a standard PayCargo account through our registration page. Please review our pricing page prior to registering.
How do I know if my container is on the PayCargo Watchlist?
At this time, only a select number of terminals are currently on the PayCargo Watchlist.
Hapag-Lloyd
For containers from Hapag-Lloyd, please review the Hapag-Lloyd Container Payment Portal page for the most up-to-date information:
TraPac
At this time, the Container Payment Portal will allow customers to settle US import demurrage charges for ZIM American Integrated Shipping Services Co, LLC and Wan Hai Lines (Singapore) Pte. Ltd. For more up-to-date information, please visit:
https://paycargo.com/container-payment-portal/trapac-user-guide/
Yang Ming
The CPP will be rolled out in waves across all major U.S. ports, starting from December 13th , 2025, with initial launch at Total Terminals International (TTI) Long Beach, CA.
Remaining terminal go-live scheduling will be communicated as the program unfolds. For more up-to-date information, please visit:
https://paycargo.com/container-payment-portal/yang-ming-payer-support/
Why can’t I find my container in the CPP after vendor confirmation?
Please feel free to reach out to our team at [email protected] or call (888) 250-7778 and select the option for the Container Payment Portal for additional assistance from one of our representatives to review the availability of your container on the Container Payment Portal.
How do I see my container’s Last Free Day (LFD)?
Once you have added your container to your watchlist, you are able to see your container’s Last Free Day under 'Carrier Last Free Day'. 
Where do I view the rate at which my container is being charged?
From your watchlist, click on the 'View Container' button 
on the leftmost side of the container.
From the new window, select the 'Charge Details' tab to view the rates of the selected container on the bottom of the page.
Can I view how I have been charged for a container at the up-to-date?/How can I view recent payments made for a container?
From your watchlist, click on the 'View Charge History' button 
on the leftmost side of the container.
The new window will show a breakdown of how your container is charged and paid on a day-by-day basis.
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