How to unlock my account or reset my password

Overview

If you are unable to access your PayCargo account due to a forgotten password or repeated failed login attempts, you can restore access using PayCargo’s self-service tools or by contacting the Support Team.

How it Works:

Forgotten Password

If you’ve forgotten your password:

1. Visit the PayCargo Password Retrieval page.
2. Enter your username and registered email address.
3. Follow the instructions sent to your email to reset your password.

For security purposes, you must complete the password reset before accessing your account. Be sure to store your new password securely for future use.

Locked Account

If your account has been locked due to repeated failed login attempts:

1. Contact the PayCargo Support Team directly at 888-250-7778 or [e-mail].
2. Once your account is unlocked, you will receive a password reset link via email.
3. You must reset your password before regaining access.

Additional Support

If you continue to experience login issues, contact the Support team for further assistance.

Security Best Practices

To help avoid login disruptions and protect your account:

Use a strong, unique password that is not shared across other platforms.

Store your password securely using a trusted password manager if needed.

Do not share login credentials with other users—each user should have their own account access.